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Corporate Training

7th Wave offers Corporate Social Media Training, Workshops and Bootcamps to train your management, marketing, communications, public relations and customer service  teams in the new media marketing tools of social networks, blogs, online videos, search engine optimization and other social media-related tools. Our training will get your team up to speed and provide a solid foundation for understanding the Social Web and how to utilize Social Networking effectively in their online marketing, customer acquisition and support, and public relations efforts. 

We can also assist in creating internal employee Social Media policies and guidelines to ensure that standards are in place to manage your company brand and presence and to assist in employee time and resource management.

YOUR INSTRUCTOR

Roohi Moolla is an experienced Technology Developer and Architect, Social Media trainer, strategist and consultant, blogger, artist and a passionate speaker. She has extensive experience in design and technology and is an early pioneer in developing and utilizing technology to connect people and communities. She has been active in the on-line community for 16 years and has been delivering training on technology tools to small and large companies and corporations for over 8 years. She  is also CEO and Founder of Neighborhoodnow, Inc., an online community portal and connected network of calendars, and the Producer of the first Social Media conference held in the North San Francisco Bay Area, SocialBiz 2010.

Ms. Moolla holds a Bachelor of Environmental Studies from the University of Manitoba and a Bachelor of Architecture from the University of Arizona, and is a Microsoft Certified Professional.

Ms. Moolla consults regularly with businesses on Social Media strategies and best practices, and is an active speaker on topics related to Social Media and the Social Web. The techniques and training she provides will help you to learn best practices and take advantage of current technology tools to support your business goals.

BENEFITS

  • Learn the core strategies you need to create an effective online community
  • Drive traffic to your website
  • Create relationships with potential customers
  • Deepen relationships with existing customers
  • Increase customer satisfaction
  • Attract an audience with quality content
  • Provide value for loyalty and “stickiness”
  • Drive direct and indirect sales
  • Improve customer service
    and more…

CASE STUDIES

Learn how Dell Computers uses twitter to sell computers.
Find out how Zappos.com used social networks to sell over a BILLION dollars in shoes in 2008.
Discover the secrets behind how Comcast uses social media to get big, public wins in customer service.

CLASS OUTLINE

Session 1: Introduction to Social Media
Session 2: Case Studies
Session 3: Traditional Media vs. Social Media
Session 4: Search Engines and Driving Traffic
Session 5: Online Communities: Facebook, LinkedIn
Session 4: Online Communities: Twitter, YouTube
Session 5: Content Marketing: Blogs
Session 6: Audio, Video and Image-based Social Marketing: YouTube & Flickr
Session 7: Bringing It All Together – Connecting Your Social Media Accounts and Profiles
Session 8: The Social Media Marketer’s Toolbox
Session 9: Measuring Success and ROI

See the detailed class schedule here.

TESTIMONIALS

 “I wanted to thank you from the bottom of my heart for teaching the classes that you have taught and for the seminars you gave. All of them empowered me to learn to do something that I always thought was out of my reach. I continue to read and study.” –  – Daphne Shapiro, Marketing Director, The Plaza North 

 “Again, thank you so much for yesterday.  You are a very polished presenter in every sense.” – Susan Price, Professional Organizer

“Great, great conference. Big congratulations to you….I hope it’s an annual or bi-annual event….Thanks for doing it.” – John Crowley, Aqus Cafe – Janet Gracyk, ASLA, Terra Cognita Design and Consulting

“Great Seminar Roohi! Packed with valuable and usable information. Thanks for your efforts.” – Dana Groth Kreuzberger, Realtor

“WOW! Amazing event. Thanks Roohi!” – Jenny Hopkins, Petaluma Downtown Association

“KUDOS KUDOS KUDOS :-) You certainly are Miraculous :-) What an insanely wonderful event…!!!! ” – Shari Weiss, Presenter, Blogger:Shari Sax Is Out There
 
“It was well worth the investment…thank you” – Mark Marabeti
 
“This was a really fun conference Roohi. Lots of great speakers and the participants had tons of good questions.” – Janet Fouts, Keynote Speaker
 
“Great event Roohi!” – Jon Sooy, VP Marketing, Golden Pacific Systems
 
“Thank you for the great conference. It was very educational and resourceful.” – Jehoshua Shapiro, eMortgages.com
 
“I wanted to tell you how great the SocialBiz 2010 conference was. What a sterling group of people you got to speak and do roundtables/workshops. The main problem with the day was whose workshop should I take. So many choices! I can’t believe how thorough you were with covering the topics. And the networking time was also great. I met so many new people. Thank you for your hard work!” – Janet Zagoria, North Bay Internet Society

“Thank you for so generously sharing your knowledge and enthusiasm at this evening’s workshop. My friend Daphne recommended the class to me; she was right, I did learn a lot.”

  “I really appreciated your Social Media workshop. It was nice of you to share your expertise. I’ll be reading your blog and going to your site soon…looking forward to it.” – Angela Dowd, Graphic Designer

 “Fantastic! Wow! You gave me my money’s worth and more. Am looking forward to more…” – Daphne Shapiro, Marketing Director, The Plaza North

 “Great seminar!! :) ” – Sharon Medley, Marketing Director, Medley Glassworks